WHAT IS HEF HOME?
HEF Home is an interior and lifestyle brand, offering a carefully curated range of thoughtfully made homewares from around the globe. We believe that beautiful spaces are thoughtfully created over time and lovingly lived in, day after day.
WHERE ARE YOUR PRODUCTS MADE?
Some of our cushions are designed and made by us here in our UK studio, others are handmade by craftsmen and women around the world. We collaborate with artisans in Morocco, India, Thailand, Turkey and more, celebrating traditional craftsmanship and design.
WHAT'S THE DEAL WITH CUSHION INSERTS?
We're working on stocking cushion inserts, but for now you can only purchase the cushion cover. We recommend sizing up for infills e.g. using a 50x50cm infill with a 45x45cm cushion cover. We photograph all of our cushions with feather inserts as we think they look (and plump) better.
HOW DO I CARE FOR MY ITEM?
Each product has specific care instructions. Please refer to the product page for specific instructions for cleaning and storage.
WILL AN OUT OF STOCK PRODUCT COME BACK IN STOCK?
Hopefully! Let us know which product you would like to see back at firstname.lastname@example.org and we’ll do our best. Unfortunately all of vintage cushions are made from one of a kind vintage fabrics and so once it’s gone, it’s gone!
DO YOU OFFER TRADE DISCOUNTS?
Yes! If you are a designer or a retailer and are interested in stocking our products we would love to hear from you. Please email email@example.com for more information.
WHEN WILL MY ORDER ARRIVE?
Your order will usually be packed and sent out , but may take slightly longer during busy periods. The service we use aims to deliver within 1-3 working days (after dispatch) but please note that it could take longer than this. If you need your item sooner, please get in touch.
DO YOU ACCEPT RETURNS?
Yes we do! Head to our returns page to read our full returns details here.